Grievance Policy & Feedback

Grievance Policy

Horn Risk Management (HRM) is committed to dealing with employee and third party grievances fairly, consistently and without unreasonable delay. This policy sets out the way in which an employee or a third party who has worked on behalf of or for HRM, or is a member of the public (third party) should make any complaints they have about work-related matters or HRM activities and the way in which HRM will deal with these complaints. This is a non-contractual policy and procedure and can be changed by HRM at any time. If an employee or third party has any queries about this policy and procedure, they should contact the Managing Director.